Terms of service

Effective Date: January 1, 2023

Welcome to CloudMat. These Terms of Service ("Terms") govern your access to and use of our website, cloudmat.store, and all products and services provided by CloudMat.

By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.

1. General Conditions

CloudMat reserves the right to refuse service to anyone for any reason at any time.

By using this website, you represent that:

  • You are at least the age of majority in your jurisdiction.
  • The information you provide is accurate and complete.
  • You will use our website only for lawful purposes.
  • You will not violate any applicable laws or regulations.

We reserve the right to refuse or cancel orders suspected of fraud, unauthorized transactions, or abuse of our services.

2. Products and Services

We strive to ensure that all product descriptions, specifications, images, and pricing are as accurate as possible.

However:

  • Product colors may vary depending on your device or monitor.
  • Product dimensions may vary slightly due to manual measurement.
  • Packaging may occasionally differ from product images due to manufacturer updates.

We reserve the right to modify, discontinue, or limit quantities of any product without prior notice.

3. Pricing

All prices displayed on our website are listed in the applicable store currency.

Prices are subject to change without notice.

CloudMat reserves the right to correct:

  • Pricing errors
  • Product information errors
  • Inventory inaccuracies
  • Typographical mistakes

Even after an order has been submitted.

If an error affects your order, we will contact you before processing it.

4. Orders

After placing an order, you will receive an order confirmation email.

This confirmation does not guarantee acceptance of your order.

CloudMat reserves the right to:

  • Refuse any order
  • Limit quantities purchased
  • Cancel suspicious transactions
  • Request additional verification before processing

If payment has already been captured for a canceled order, a full refund will be issued.

5. Payment

We accept secure online payment methods available during checkout.

By completing a purchase, you authorize us to charge your selected payment method for the total order amount.

If payment authorization fails, your order will not be processed.

6. Shipping

We proudly offer FREE Worldwide Shipping.

Estimated delivery time is:

7–10 business days

Shipping times are estimates and may vary due to:

  • Customs clearance
  • Weather conditions
  • Carrier delays
  • Public holidays
  • Force majeure events

CloudMat is not responsible for delays caused by shipping carriers or customs authorities.

7. Returns and Refunds

We offer a 30-Day Return & Refund Policy.

Customers may request a return within 30 days after delivery, subject to the conditions outlined in our Return & Refund Policy.

Please review our Return & Refund Policy for complete details.

8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Icons
  • Text
  • Product descriptions
  • Website design
  • Layout
  • Branding

is the property of CloudMat or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Upload malicious software or viruses.
  • Attempt unauthorized access to our systems.
  • Interfere with website security.
  • Engage in fraudulent activities.
  • Submit false information.
  • Violate the rights of others.

Violation of these Terms may result in termination of access to our website.

10. Limitation of Liability

To the fullest extent permitted by applicable law, CloudMat shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of our website
  • Inability to use our website
  • Product misuse
  • Shipping delays
  • Technical interruptions
  • Third-party services

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Disclaimer

Our website and products are provided on an "as is" and "as available" basis.

We make no guarantees that:

  • The website will always operate without interruption.
  • The website will always be free of errors.
  • Every product will meet every customer's expectations.

Except where required by law, no additional warranties are implied.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

13. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Canada, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved in the appropriate courts of Canada.

14. Changes to These Terms

CloudMat reserves the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on this website.

Your continued use of the website constitutes acceptance of the revised Terms.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

CloudMat

Website: cloudmat.store

Email: support@cloudmat.store

Phone: +1 250 258-6878

Address:
321 23 St NE
Salmon Arm, BC, V1E 1Y8
Canada